App to track inquires from/to prospective tenants?

[Karen Dayley]

I have been finding it difficult to respond to and keep track of all the phone calls, emails, and texts I am getting from prospective tenants that are responding to my apartment advertisements.  The rental market in my area has picked up tremendously and I used to get just a few phone calls/emails a day but now I'm getting 25 or more per day. I don't have time to do phone interviews any longer and to schedule individual showings. I have been setting up open houses and struggling just to respond to all the inquiries with dates and times of the open houses.  I would like an app to record the names and phone numbers of calls/texts/emails that I am receiving, what apartment they are interested in, record that I have responded to them, and if they are confirming a showing or if they will be attending an open house. Does anything like that already exist? How do others track prospective tenant leads  and responses?

[Joe Schwartzbauer]

I use this template. 

Thank you for your interest in our property. I hope to show it to you soon. To better understand if you qualify with VSM Real Estate rental requirements, I need to ask you a few questions...

1) What is your desired move in date?

2) What is the combined monthly income of any person(s) that will be living in the home (net?). We require that the household income exceeds 3x the monthly rent.

3) Do you know your credit score? We are looking for tenants with good credit but are open to many situations.

4) How many total occupants will there be living in the house? How many people 18 or older?

5) Any pets, how many and what type/breed, and size?

6) Do you or any future occupants have a felony, unlawful detainer or eviction on their record?

7) What are the best days/times for you to view the property?

Name:

Email Address:

Phone:

We will be in contact soon

Thank you!

I ask that everyone responds through email. This way you can search through emails for specific address. Mark emails as unread to respond to later. And will be the best way to to keep yourself organized.