Baltimore property manager hasn't picked up keys yet after 1 week

[Timothy M.]

Having a bit of a pickle here; my wife and I closed on a property remotely in Baltimore a week ago, and signed up with a PM company that we heard about from BP. It's been a week, and the PM is not super responsive; not a huge issue, I get it, people are busy, but... the PM hasn't even picked up the keys yet from our agent (??).

What would you do? We have been emailing repeatedly to get things started (mostly signing forms, sending voided check, etc.), but minimally picking up the keys to get photos to get the place rented out within a week is not an unreal expectation, is it?