VA Loan fell through due to insufficient income

[Oscar Martins]

Just had a contract on a single-family fall through. Buyer was pre-approved for a VA Loan, completed all inspections, buyer cancelled the contract because he didnt meet the income requirement for VA loan. Did they not check his income when he obtained pre-approval? Buyers attorney has yet to provide documentation showing denial due to insufficient income. Im having my attorney request proof. Anyone experience this? Thanks.