How do property managers manage 30+ properties by themselves?

[Alexis Scott]

Hey BP! I am a current leasing agent located in Durham,NC. I am thinking of starting my own property management company. I would be the only person managing until I build up a great team. My question is: How do property managers deal with managing properties by themselves? For example: when a tenant calls in a maintenance issue, would I be the one to go fix the problem? Or would I have the owner decide? I understand getting a system set up and I would be interested in Buildium software. I understand collecting rental payments and screening tenants. Knowing fair housing laws in my state and advertising. I am just curious since I would be starting out as a portfolio structure company (one woman show) how would I handle maintenance requests? Thank you !

[Steve Santacroce]

My wife @Rebecca Lebowitz manages over 140 properties by herself. The secret is your power team. You need a good lawyer, a good accountant, a good maintenance crew, and the most important, a good piece of software!

Maintenance requests should be funneled through your software and then given to your crew. You drive over and make sure the work is done to your satisfaction.