How do property managers manage 30+ properties by themselves?

[Alexis Scott]

Hey BP! I am a current leasing agent located in Durham,NC. I am thinking of starting my own property management company. I would be the only person managing until I build up a great team. My question is: How do property managers deal with managing properties by themselves? For example: when a tenant calls in a maintenance issue, would I be the one to go fix the problem? Or would I have the owner decide? I understand getting a system set up and I would be interested in Buildium software. I understand collecting rental payments and screening tenants. Knowing fair housing laws in my state and advertising. I am just curious since I would be starting out as a portfolio structure company (one woman show) how would I handle maintenance requests? Thank you !