Chicago tenants refusing to answer messages about rent payments??

[Jay B.]

So I haven't heard from my tenants in 1 month. I'm a long distance real estate investor and my PM company has called, texted, e-mailed, sent out smoke signals but tenants are still refusing to answer. They initially stated that they were going to pay me for the first 2 months, but now they're refusing to answer. My tenants are now 3 months behind in rent and I have e-mailed possible solutions/modifications for rent payment anddd still nothing. Any suggestions on how to go about this given delayed eviction in the midst of this pandemic? And I know for sure that they're in thee house.