Property Management Survey for Investors

[Jonathan Stastny]

Hello everyone.  I am looking to start my own propertycompany here in my hometown in Nebraska, and I am currently in the "market research," phase of my business plan.  I want to change the game in property management, and build a reliable, trustworthy, effective and affordable service to investors in my city.  I hear all of the time on podcasts and from people I know in the industry, that they are unhappy with their property management or have had terrible experiences in the past.  I am here to change that, but I would like to know:

What should I do differently?

Why are investors so unhappy with property management? 

What do you wish your property manager would do that maybe they don't, or what do you wish they did better? 

What are the things that you are happy with?

What do you look for in a property manager?

Any and all advice, input and/or stories would be GREATLY appreciated.