Helping a seller with second loan mod?

[Dekel Saati]

Hello BP's! I have a question, is there a way to help someone whos already had a loan modification settled? Since the mortgage payments are about 15% interest rate, after health issues and death in the family, they got into trouble again, and now they late on payments. They don't have a stable income, and they tried to do another load mod with no success, of course. They have the money to pay the new debt, they try to save the home, and now the bank keeps asking for more and more papers but never calling back. Do you guys think they may have a way to still save the home or maybe I can find them a private loan so they can have a lower monthly payment? It seems tough to me, but hey, maybe someone knows a way?

Thanks everyone!