Power outages at Guest House

[Bruce Woodruff]

Looking for advice from hosts on this. One of our listings is rural (next to our ranch house) and we have experienced a few    power outages recently due to lightning storms. Ranging from 1 hr to overnight in one case. Guests have been staying with us in these cases and the reactions have been varied. A younger AIRBnB couple was clearly irked, and even though I took them a flashlight and offered water or food, they were clearly unhappy even though it affected only a couple hrs of their 3 night stay. Another older woman and older couple were quite different...they could have cared less, kinda thought it was fun....We're the same - just sit on the porch, drink beer and watch the sky light up...

I don't offer partial refunds without being asked and it didn't come up, so no bad reviews or anything, I just want to take good care of guests. I have a generator but didn't want to run extension cords all over just for a short outage. I am looking into wiring in a transfer switch and generator for the guest house so that would take care of this in the future...just curious if others have had this come up?