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Updated over 4 years ago on . Most recent reply

User Stats

85
Posts
62
Votes
Rachel Hughes
  • Investor
  • Idaho Falls, ID
62
Votes |
85
Posts

De-escalating an angry guest - check out time drama!!

Rachel Hughes
  • Investor
  • Idaho Falls, ID
Posted

I think they call them "Karens"? Perhaps 10 am is too early of a check out time?

Most Popular Reply

User Stats

92
Posts
80
Votes
Chris Gottshall
  • Rental Property Investor
  • Portland, OR
80
Votes |
92
Posts
Chris Gottshall
  • Rental Property Investor
  • Portland, OR
Replied

10 AM is very typical. This is another person playing the "but a hotel would do..." card. If you want a hotel experience, stay at a hotel, Karen. It is amazing how much time she had to invest in writing all of those messages when she allegedly "needed" extra time get packed up!

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