Delayed VRBO Payments

[Andy Kessler]

We have had two guests check out since 5/1 and have not been paid by VRBO for either. We have called VRBO multiple times and the response we get is it being handled by billing. They tell us they have no way to transfer us to billing and they provide no other details. Payout dates are not showing in the system.

I have started sending DMs on Twitter as of today. Is anyone else experiencing this issue and has anyone found a good way to move these issues forward?

Thanks!