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Updated almost 5 years ago on . Most recent reply

User Stats

15
Posts
4
Votes
Sam Johnson
  • Rental Property Investor
  • Overland Park, KS
4
Votes |
15
Posts

STR Virtual Assistant Or After Hours Reception Company

Sam Johnson
  • Rental Property Investor
  • Overland Park, KS
Posted

I am curious if anyone has used a VA or company to handle after hours communications. We are looking for someone to answer messages / respond to phone calls between 5pm - midnight. We have 12 units so ideally looking for a solution that is cost per message or splitting a VA with someone else (some days they will have zero messages other days several messages / phone calls).

Most Popular Reply

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4,236
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5,686
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Luke Carl
#3 Short-Term & Vacation Rental Discussions Contributor
  • Rental Property Investor
  • Tennessee Florida
5,686
Votes |
4,236
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Luke Carl
#3 Short-Term & Vacation Rental Discussions Contributor
  • Rental Property Investor
  • Tennessee Florida
Replied

I do not allow after hours anything. I also do not allow phone calls or texts. Period.

Each listing has a communication section.

Mine says: 

“We are available via messenger 9am to 7pm ONLY” 

Never had one issue. 

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