corona virus and short term rentals: how are people dealing?

[Bo A Vanecko]

likely a sensitive topic so a PM will work if not wanting to respond but we recently had a bunch of bookings for March after going live the last week of feb.  our first guest came and went with zero q's or concerns about the virus.  our second has come to us the night before with a concern though asking if we can "guarantee" the unit is "properly" cleaned with "appropriately strong products".  also asking about recent guests etc.  

my response was that our cleaning staff is aware and continue to thoroughly clean their units.  i also suggest that they bring purell or similar product and follow guidelines on washing hands etc.

airbnb is only honoring cancellations from certain areas as is vrbo from what i have been able to gather.  the bookings all came 10 days ago so it was still while the virus was a hot topic.  

thoughts on what others are doing etc??  how would one approach this type of question?  

again understanding the issue here a PM is totally fine ... 

Bo

[Leora Merrell]

Bookings are still coming in for me. Two came in last night and one of them filled up my last two vacant nights for March. In the note the guest even said he’s bringing his grandma. Pretty sure she’s the one who shouldn’t be traveling....

We’ll just have to ride it out and see! This can’t last forever.