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Updated over 1 year ago,
Guests increasingly ask for discounts
Is everyone else seeing an increase of inquiries asking for a better deal?
When I started 4 years ago, it was very rare. Now a large % of guests ask for discount. In the past 24 hours alone, got 2/3 inquiries per property all asking for discounts!!! Drives me crazy. So time consuming....
And how do you deal with them? Refusing is losing the deal. Negotiating is encouraging them to do so even more.... :-(
What are your thoughts?