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Updated almost 7 years ago on . Most recent reply

HELP! AC broke and guests slept in 80 degree house..refund or no?
I had a guest stay this weekend for two nights. $500/night. First night AC was broken. It was just fixed and they will have the second night in AC. Should I give them a full refund for the first night? Or partial? What would you do? HELP!
Thanks!
Most Popular Reply

Thanks everyone! I decided to give a full refund for the night. It stinks it was a weekend and the amount was so much but the truth is, I would prob leave a bad review if I wasnt given a refund for the night so I need to "do unto others.." Thanks for all the advice!