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Updated 3 months ago on . Most recent reply

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46
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Kwame Koom-Dadzie
  • Investor
  • Humble, TX
17
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46
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STR extension and cleaning fees

Kwame Koom-Dadzie
  • Investor
  • Humble, TX
Posted

I have a guest nearing the end of their stay who would like to extend for an additional week. However, they’re requesting a mid-stay cleaning without any additional cleaning fees. Can  you  add the extra cleaning fees to the extended stay, vs the guest would need to make a new booking to include this service?

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John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
  • Investor
  • Greer, SC
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John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
  • Investor
  • Greer, SC
Replied

just send a payment request and block the days or even better get them to pay via zelle and block the days. That is if there is no record on the platform of the request.

Otherwise you can modify the reservation to add the week and do a payment request for the extra cleaning or bake it into the extra week charge.

  • John Underwood
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