Who to call when guests complain about internet issues?

[Leon Lee]

Hi, Fellow BPers

Among all jobs related to STR operations, I find that finding the right people for internet issues in your rentals is the trickiest: who you usually call when guests complain about internet issues? Those IT solution companies wouldn't even reply back to you if your projects are less than $500. My handypeople and cleaners are not even close to be helpful in terms of technologies. Any inputs and ideas would be greatly appreciated!

Best

Lee

[John Underwood]

Call your internet provider. They should be able to run a remote test.

Many have an app where you can remotely check your upload and download speeds.

Beyond that get a wifi mesh system to boost the wifi signal in the house.