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Updated over 1 year ago on . Most recent reply

User Stats

131
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134
Votes
Brandon Gale
  • Rental Property Investor
  • Worcester, MA
134
Votes |
131
Posts

Problems with new Guesty Locks Manager

Brandon Gale
  • Rental Property Investor
  • Worcester, MA
Posted

So Guesty just rolled out their new Guesty Locks Manager system. We previously used their automatic code generator but they updated to a new system. We've had 5 guest codes generated since and every one has been wrong and it keeps adding these 3 random "backup codes" with codes I've never added before. I delete them and they show back up the next day. We have a Schlage Encode

Anyone else have this issue? We are probably just going to try out AirBnBs new code generating system and hope that solves the problem.

Most Popular Reply

User Stats

178
Posts
100
Votes
Chris Mury
  • Realtor
  • St. Augustine, FL
100
Votes |
178
Posts
Chris Mury
  • Realtor
  • St. Augustine, FL
Replied
Quote from @Brandon Gale:

So Guesty just rolled out their new Guesty Locks Manager system. We previously used their automatic code generator but they updated to a new system. We've had 5 guest codes generated since and every one has been wrong and it keeps adding these 3 random "backup codes" with codes I've never added before. I delete them and they show back up the next day. We have a Schlage Encode

Anyone else have this issue? We are probably just going to try out AirBnBs new code generating system and hope that solves the problem.


 I had similar issues. I disconnected the locks individually within Locks Manager and reconnected them and that seems to have fixed the issue.

  • Chris Mury
business profile image
Chris Mury- Realtor
5.0 stars
16 Reviews

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