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Updated about 1 year ago on . Most recent reply

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Nicole Arocha
  • Lead Product Designer at BiggerPockets
  • Denver, CO
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Cleaners in Kissimmee, FL?

Nicole Arocha
  • Lead Product Designer at BiggerPockets
  • Denver, CO
Posted

Hey all! Looking for some advice and possibly recommendations.

I have one STR that has been live since July 1: a 4 bedroom, 6 bed, 3.5 bath place in Kissimmee, FL. I have been working with a wonderful cleaner who just increased their prices quite a lot for my STR, citing that other cleaners charge this amount normally. The new price is about $320 a clean ($275 for the clean itself + $15 per load of laundry they they have to take home to wash, which is usually around 3 loads). This is quite a bit higher than what other similar listings on Airbnb are charging (my findings were usually between $150-200 cleaning fee for my size place, the cleaner sent me one listing that charges $280).

While they do a great job and I always get compliments on how clean my place is, I'm worried that this new price point will affect people's willingness to book with me and I am already struggling to get folks to book at a high enough rate to cover my monthly costs. I could hide the additional cost in my nightly rate but it would be at the substantial risk of not covering my expenses each month, especially heading into slow season.

I think the cleaner may just be stretched too thin and increasing the price is their way of pushing me out of their cleaning rotation? Either way, I'm curious what others have experienced in this arena and what you all would do? I've looked into Turno since it is offered with Hospitable which I use, but I'm hesitant to make the switch without hearing experiences from others.

Thanks in advance for any insight!

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JD Martin
  • Rock Star Extraordinaire
  • Northeast, TN
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JD Martin
  • Rock Star Extraordinaire
  • Northeast, TN
ModeratorReplied

Way too expensive. I have a backup contract with a cleaning service for $185 for my 4/3 3000 sf home, and my regular cleaners charge $165. That includes laundry. My house is in 4 Corners.

Unless you don't have a washer and dryer, which would be odd, why are your cleaners bringing the laundry home? Ours do at least 3 loads on a full stay (8/9 guests) and all done on site. Get load 1 started immediately on arrival. 

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Skyline Properties

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