Short Term Rental Property Manager

[Justin Spicer]

I'm looking for a good STR management company in San Diego. Any recommendations? What are red flags to look for with management companies?

[Andrew Steffens]

Just a quick run down on my thoughts for people looking to  hire PM (from a PM):

1. Go local; not too big not too small.  I would say 50-150 units is sort of the sweet spot but may vary based on what options your market has.  You do not want to go with a one or two man show as this business has too many moving parts.  Too big and you are just a number and will probably not get the attention your property needs/deserves.

2. Make sure they are listing you on as many channels as possible.  We are currently at 15+.  They should also be marketing for direct booking.

3. BEWARE OF FEES - Also of the %'s.  On average we charge 20% for full service and are up front about fees.  However, we have some competitors who charge say 15% and they jack up your cleaning fee an extra $100+ to make up for it.  They may also fee you to death on your statement, again to make up for the fee.  Make sure you get a very clear understanding of pet fees, extra person fees, early check in/late check out, cleaning fees, pool heat fees etc and who keeps what and why.

4. Vet them online, ask for client references etc.

This is a big decision in time and money.  It is a pain to switch and your listing and bottom line will suffer so take care on who and how you choose.  Feel free to DM me with any questions, best of luck!