Has anyone created a cleaning company?

[Daniel Murphy]

We're not 100% satisfied with our cleaner for our STR. We know a lot of other people in the area that are feeling the same way.

My experience so far is that my cleaners are great cleaners, but not so much at running a business and preserving quality control as their business expands.  

Does anyone have any experience in creating a cleaning company that is systematized? Or an example of a good cleaning crew, with the systems they use for work flows, owner requests & quality control? 

[Mark Miles]

Quote from @Daniel Murphy:

We're not 100% satisfied with our cleaner for our STR. We know a lot of other people in the area that are feeling the same way.

My experience so far is that my cleaners are great cleaners, but not so much at running a business and preserving quality control as their business expands.  

Does anyone have any experience in creating a cleaning company that is systematized? Or an example of a good cleaning crew, with the systems they use for work flows, owner requests & quality control? 

 I thought about it because in some of my markets, I have the same issues that you do with Cleaners. In order to make it worth it, I would have to create a cleaning company that does cleanings for other people too. Then you will have a lot of headaches.

You will have annoying Employees and you will have annoying homeowners who aren’t pleased with what your employees did. There will be a lot of headaches in managing a cleaning company. And it feels like margins are pretty slim.

I certainly see why you want to do it, I have thought about it too, but I’m not sure the juice is worth the squeeze here. On the surface it looks like a process-centric company but there will be a LOT of communication, dealing with tough personalities (both employees & homeowners)…

I mean, the first time your employee doesn’t show up to clean a house when one of your clients (a homeowner) has a same-day turnover about to check in, you will lose your mind with stress and grief. Unfortunately 😫😫

Sounds like a lot of stess to me