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Updated almost 3 years ago,

User Stats

175
Posts
75
Votes
Cole Britting
  • Investor
  • New Hampshire
75
Votes |
175
Posts

STR OOS Managing Issues Between Stays

Cole Britting
  • Investor
  • New Hampshire
Posted

Hi everyone,

For those of you who manage your STRs long distance, how do you deal with issues that arise between stays? For example, say a guest rips up one of the cushions on your couch. You would first need to be aware that this happened, and then fix it before the next stay. 

Is this something that your cleaner would do for you? From my experience, most cleaners (ones that do your average owner-occupied house and not STRs) would never even mention a torn up cushion, but it would definitely be something necessary to fix before the next guest comes. Do you have to find STR specific cleaners and have them do these kind of tasks? In my mind I am also thinking about other tasks needed to be done in between guests - like if you want to leave a gift or replenish coffee supply/paper towels.

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