What's your favorite property management website?

What's your favorite property management website?

Residential Real Estate Broker · Orange County, CA · Member since 2016 · 46 posts · 21 votes

We're choosing between Buildium, Rentec, Appfolio, RentRedi & Yardi. Any advice on which one to choose?

Many of our tenants need to have the option to pay with cash or money order, so we chose the 4 companies above because they work with PayNearMe, which lets tenants to to 7-11 and places like that, where they'd buy money orders, and instead pay $4 to use PayNearMe to pay their rent. That sounds like we need it, so the cash payers can pay electronically. So, we're not looking at Avail, Rentler, Cozy, eRentPayments, Innago/Quickbooks, because they don't seem to offer a way to pay for cash payers.

We need to be able to customize monthly bills to add the monthly water bill amount. I also like the idea of tracking maintenance through the app. And, we need to send rent invoices by email.

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Drew SygitBusiness Member
Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
4y

Yes, we warn them that they either have to fill out their name and ADDRESS on a deposit slip or on their deposit receipt and send to us. If they don't they may be charged a late fee and receive an eviction notice.

Most deposit money orders, very few cash. Of those that deposit cash about 10% screw it up the first time. Most quickly identify themselves when they receive our daily nonpayment emails. Otherwise, we make them jmp through a few hoops to remove their late fee and warn them we will NOT remove their late fee if we have to waste our time tracking their payment next time.

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  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
    4y

    Why not have tenants pay rent in cash to your bank account? Just give them account number. That's what we do.

  • Residential Real Estate Broker · Orange County, CA · Member since 2016 · 46 posts · 21 votes
    4y

    Drew Sygit - How do you know which unit each payment is for, when the tenants deposit it to your bank account? Do you give them a deposit slip or some way of connecting their deposit with their unit number? Thanks!

  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
    4y

    Yes, we warn them that they either have to fill out their name and ADDRESS on a deposit slip or on their deposit receipt and send to us. If they don't they may be charged a late fee and receive an eviction notice.

    Most deposit money orders, very few cash. Of those that deposit cash about 10% screw it up the first time. Most quickly identify themselves when they receive our daily nonpayment emails. Otherwise, we make them jmp through a few hoops to remove their late fee and warn them we will NOT remove their late fee if we have to waste our time tracking their payment next time.

  • Chad HalePro Member
    Property Manager / Investor · San Jose, CA · Member since 2013 · 780 posts · 301 votes
    4y

    @Ian Dyer  Have a look at Zego.  They offer (at least used to) CASH payment solutions.

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