Property Manager Wants Me To Call Tenant?

[Dave E.]

I have a tenant that has struggled a bit over the last year, but has received some government assistance, or otherwise caught up on their own. All things considered I consider it a win compared to some of the stories that I have heard.

I changed PM companies, because my last company was just not managing things well or communicating. My new company really seems to be on top of things and has been sending proper notices etc when the tenant is late. The tenant recently received a 3 day notice, and is requesting to speak to the owner of the property.

Curious what others think about that? Part of why I have a PM is so that I don’t have to deal directly with tenants. I’m not going to tell them anything different.