Apartments.Com Has Failed- Best Rent Collection Tool You Use?

[Patrick M.]

Greetings all - after years of success with Cozy, Apartments.com has completely failed with one of my two tenants, and is not helping after numerous emails to customer support. I need a new electronic rent collection system.

With only managing 2 rentals myself, I'm looking for:

-ACH transactions that are free to both tenant and landlord

-ideally zero monthly fee, but if not, something under $10

-Easy to use

-nice to have: Allows for one-time charges

What is your NON-Cozy / NON-Apartments.com recommendation, and why? Tell me!  Thanks.

[Joe Splitrock]

Originally posted by @Patrick M.:

@Joe Splitrock are you confusing Zelle with Venmo? I transitioned my tenants from Venmo when they came out with their new fees.

I use chase and there are no such warnings, actually- the complete opposite: Chase business Zelle

 

Sorry you are correct i was confusing the two. Venmo has the fees. Zelle used to be only personal payments, but they launched Zelle for small business in 2020. Zelle is an ACH based system that lets participating banks set their own rules. There are about a dozen banks that participate in Zelle for small business. You just need a business account to link. The only potential draw back on Zelle is if the tenants bank doesn't participate. There are some banks and credit unions that do not, but every national bank chain is part of the network. Thanks for the correction!