Tenant destroys property | Whats the PM's liability?

[Levi Koskan]

I'll need to do quite a bit of work to get this property back and healthy. Things like carpets, blinds, doors, lights, fumigation, paint, cleaning and some landscaping. 

The brunt of my frustration is at the tenants who should be sent to collections and pay for not only the missed rent but the damages. They are the ones at fault here and I get that. But as I reflect on how this situation arose I started to wonder to what degree is the property management company responsible? Ultimately, they are the ones who created the tenant requirements, found and placed the tenant, managed the tenant, and lastly are the ones paid to be care takers of the property. 

COVID made home inspections harder and the tenant, knowing they were in trouble, refused to do virtual inspections so how was the PM to know? Although, repairs had happened on site, a microwave went out and a water heater was replaced so the handimen had access and didn't report anything? I'm left scratching my head. 

I'm just curious on what my expectations should be for the PM's responsibility in this case. Is there common concessions others have seen that I can ask for? Would the PM consider paying for the repairs and then as the tenant pays on collections those payments get routed to the PM instead of me? I'm not quite sure how to navigate this and what my asks should be. Should the "threat of leaving" card be played to gain leverage or is that a bit tacky considering they're not a cable company. 

In addition to the damages, I'll probably loose 1-2 months of rent while the repairs get underway so the financial side of things are looking grim.

Thanks for helping me understand what appropriate expectations should be.