Removing online payment after bounced payment

[Ben M.]

Hello All, is it common for property management companies to block tenants from paying online after they have a bounced payment? Why would they do this? Wouldn’t this just result in tenants even missing more payments since it is getting harder for them to pay? Thank you 

[Jill F.]

ACH payments (e-checks) most commonly reverse when there is an insufficient balance, it's just like bouncing a check. When someone bounces checks, you make them use cash-- the same thing applies to ACH payments.