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Updated almost 4 years ago,

User Stats

60
Posts
49
Votes
Emily Beatty
  • Real Estate Agent
  • Atlanta, GA
49
Votes |
60
Posts

Property Manager replaced a water heater without permission

Emily Beatty
  • Real Estate Agent
  • Atlanta, GA
Posted

Looking for advice. A property manager replaced a water heater at a single family home that I own in Kentucky without my permission. I found out about the replacement on the monthly statement summary from the management company. This monthly statement had no description of the work completed and I had to specifically ask what the charge was for. Only to find out that the property manager replaced the water heater without notifying me about any issue with it in the first place and without asking me if that was the preferred route of remediation. The water heater that was replaced was installed brand new in August 2019. The agreement between myself and the property manager states that any repair over $250 will be discussed with me before any action is taken. Now that the water heater replacement is already completed - how do I move forward with the property management company regarding this situation? 

1 - they violated our agreement regarding how repairs are handled 

2 - the water heater replacement was already done - so now what? 

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