Apartments.com Identification Verification - personal or business

[Kristin R.]

Hi all!

Short version: To set up payments for tenants in apartments.com you have to have your identy verified. Why does it have to be personal identity and not your business? If I'm the PM, should it be me or the owner?

Long version: 

My fiance recently fired his PM for his triplex. It's located about 15 mins from our primary residence, and given that his W-2 is a bit more taxing than mine, we have decided that I should manage as that is our ultimate plan as we continue to build our portfolio and I transition away from a W-2. We have another property that we own jointly under an LLC. This triplex is his own property that I will be managing. The goal of course is to continue to grow and add more properties.

Should we set up the apartments.com account under his name, the joint LLC, or create a separate property management company (I like this one best because we both own separate properties in addition to our joint, so we could manage all under here)? If we go with either company options, who's identity are we verifying?

TIA! I have a call with a customer service rep set up for tomorrow, but figured I'd crowd source tonight since these forums are the best!

-Kristin