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Updated almost 4 years ago, 02/21/2021

User Stats

27,746
Posts
40,703
Votes
Nathan Gesner
Property Manager
Agent
Pro Member
  • Real Estate Broker
  • Cody, WY
40,703
Votes |
27,746
Posts

Tenant claims money was stolen. How would you respond?

Nathan Gesner
Property Manager
Agent
Pro Member
  • Real Estate Broker
  • Cody, WY
ModeratorPosted

Tenant made an ACH payment for February rent. The ACH payment was rejected due to non-sufficient funds. Four days later, the tenant made another ACH payment. It was also rejected for non-sufficient funds. When I asked the Tenant to explain, he said "Someone took my identity and stole my money."

How would you handle this?

  • Nathan Gesner
business profile image
The DIY Landlord
4.7 stars
155 Reviews

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