Dog Barking in Duplex; Tenant Complaining

[Michael Gabin]

Hello,

Have a quick question and looking for some insight. I own a side by side Duplex and am having an issue with my tenants. They are complaining that the neighbors dog is barking incessantly everyday and they can hear it through their walls. I have already told them that I spoke with the neighbor, he bought a bark collar for the dog and that was that. I also told the complaining neighbors that if the noise persist, to call the police and file a complaint since I had already contacted the neighbor and he “handled it” so to speak. This was a few months ago.
Today, they sent me a video where I can hear the dog barking through the walls of their unit. They claimed that the neighbor wasn’t home and the dog had been barking all day. While I do understand that the barking was a lot today in this video I have already told them to contact the police if it became an issue again. I plan on contacting the neighbor (with the dog) on Monday and letting him know that the barking has became an issue once again as today is a Saturday night. Just wondering if anyone has had any experience with this and what you did to resolve it. Thanks in advance