Need advice on how to charge tenant for damage

[Michael Nahm]

Hi to all,

I encountered an interesting issue and would appreciate your wisdom in handling it.

A longtime tenant, who had previously not notified us of an issue in a reasonably timely manner, has done it again.

This time, the toilet bowl had a leak for some time due to a crack.

As we are in the process of replacing the bowl, the professional who inspected the bowl discretely told me that bowls don’t spontaneously crack and that someone put a great deal of weight or force and physically cracked it.

Setting aside any floor damage that may have taken place, I’d like some advice on how you’d go about this. Ideally, the tenant pays for some, if not all the work and damage.

Again, any advice would be sincerely appreciated.