How do you deal with an awful HOA?

[Ayana Morali]

Hi, I've got 2 leaks in my apartment - both stemming from an external issue. The front is the lintel, the back is unclear, some contractors say the lintel, some say the fire escape. I've had the issue for a year - 2 other times the HOA misdiagnosed the problem. This December, right before Xmas it was back. The HOA asked me to diagnose the problem. I sourced multiple masons and gave them my recs in mid-January. I rec'd one person that would cost $400 to diagnose the exact problem in the bedroom. They then said they want to go with a specific company that hasn't gotten back to them b/c they're busy. Yesterday they confirmed they'd go with the property management contractors but don't know when they'd be able to take care of it. The leak in the back is now active again. I sent them a video, no response. The president of the HOA acts annoyed with me when I follow up too much about this issue.

It's unbelievably frustrating. How can I compel them to actually get this done ASAP? Is this something I can call a lawyer about? Is there certain legal language I should use in an email with the president of the board?

Thanks in advance for any advice you can offer.

[Julie Hartman]

The first thing I would do is organize all of your documentation/photos of the problems. This will include any supporting documents that the repairs are indeed under HOA purview. It should also include any diagnosis/estimates by contractors for repairs. Then go to the next board meeting and present your findings to the board and other home owners. If that doesn't get any traction, I would consult an attorney.