Getting burnt out with tenants

[Michelle Marty]

I have a 4 unit building that has been a huge headache. I purchased it from a couple that were burnt out on landlording and sold at a loss to get out of it. I now see why.! I have more trouble with this building than all of my other units combined. Most of the tenants I inherited. They're terrible. They complain about everything. Toward the end of April I would get 2 phone calls a day from people complaining about little things. One tenant called to say the lawn care people left a weed growing by her door. It took her more time to call and complain than it would have to bend down and pull it. Another complained people were parking in "her space" (there are no assigned spaces) another called to say she needed new weather stripping on the front door. Then May rolls around and it's quiet...because no one has paid rent. In a building of 4 not one single rent payment. Eviction notices went out and I'm sure once people pay up complaints will start rolling in. These tenants have been spoiled by lackadasical landlords. Do you have any tips on how to train these people and avoid getting burnt out with this building? The building should be a great investment but so far it just isn't.