Self Showings are Self Checkouts

[Reece Register]

In a technology driven world the self check out/self service model is growing rapidly. This is the same in the rental property world. More and more companies are pushing the self showing lock box so there potential tenants can access the property virtually anytime (no pun intended there). This also allows the company to use less payroll on the leasing side. What is not talked about is the risk that is associated with it. In the retail world it is called shrink. Is there a better experience with having a licensed agent assist with the showing? A person to make the sale? What about damage to the property by letting most anyone inside? What if there is a world to combine both avenues.... Utilize technology to schedule showings on a potential residents schedule BUT a licensed real estate agent meets the prospect at the property and walks them through the home and the application process the same day? High tech but also a high touch approach. We live in a technology and service world. In my opinion they go hand in hand. Residents have spoken and would like to have the option to speak with someone when making a decision on there next home. They look at reviews for the company as well as the experience they will receive from start to finish! What is the general opinion here with self showing lock boxes?

[Debbie C.]

@Reece Register 

I own several SFH and I have a great full service property management company. I expect my agent to show the house, it is part of what I am paying for. Not to mention the risk involved with remote showings, which falls on the property owner, not the management company.

I have self managed in the past, at this time I prefer to have the management company, however, I can always self manage again, no problem.

If my management company changes over to remote showings, I will move on.