What are the STEPS you use when a tenant decides to leave?

[Juan Coltrinari]

Hello Guys,

I am doing some property management on the side and would love to know your procedure when a tenant leaves. Mine is the following:

- Once they inform me that they will not renew their lease I make them send me an email repeating this

-I send them a checklist of my cleaning expectations for the move-out inspection

- I post the unit in different rental websites to reduce turnover time

- I go an check all the pictures I have of that unit before they moved in to compare during the inspection

- I perform the move-out inspection and if they pass, we inform them that their security deposit will be reimbursed within the next 10

- I do not release the security deposit unless they give me a 5 star review on Google ( Just Kidding!!!)

- I assess if the unit needs any reno or upgrade

- New tenant comes in

Let me know if you would add or modify anything in this list. I am creating SOP so anyone could run my company in a future 

If there is anybody from CANADA let's chat and connect

Have a great day!

Juanito

[Nathan Gesner]

1. Get the notice in writing

2. Send them instructions for the move-out process. Cleaning expectations, paying rent and other charges through termination, inspection, return of deposit, etc.

3. Review move-in condition and tenant records

4. Once keys are returned, conduct initial inspection within 24 hours to ensure property is secure, lights are off, heat is on, rental is vacant, etc. If time permits, conduct the final inspection at the same time. If not, return within 48 hours and complete.

5. Schedule cleaning and repairs

6. Apply deposit to any unpaid amounts tenant is responsible for

7. Refund remaining deposit and send final statement. If more is owed, give final statement and notify tenant they have 30 days to pay in full or go to collections.

That's it in a nutshell.