Virtual Assistants for property management and daily operations

[Brent Kiger]

I am preparing to hire a virtual assistant in the next week or two. I have set up my job description and will be conducting interviews shortly.

My question is for anyone that has used VA's for property management/maintenance coordination. Of course it depends on the quality of the VA, just like any employee, but I'm curious to other investors overall experience with VA's, on whether it has been a positive experience or not. I'm looking for someone really to help with tenant relations and to manage maintence work with tenants and contractors more than anything. I'd like to train them to look for off market deals in their down time, but mainly just want them to focus on daily operations.

Anyways, just curious to the community's high level thougths here.

Thanks,

Brent 

[Timothy Lewis]

I have used VAs in the past, just not in that capacity. I suggest you figure out EXACTLY what you need them to do, on a day-to-day basis and then create detailed training videos (Almost like a training course). That way if you end up firing one VA, it will be easier to train the next. Often times you have to hire/fire multiple VAs until you get one that works out. The training process is the biggest headache with VAs so it is best you are super organized and detail oriented here to optimize efficiency. Good Luck!