What else should I do? Broken fridge

[Deborah R.]

Tenants emailed me this AM - fridge not staying cool, food spoiled. I arranged for someone to look at it within 4 hours of my being notified. Sounds like parts will need to be ordered. We also have a hurricane coming tonight.

If they can’t fix the fridge for a few days, what should I do in the meantime for them? Send them a cooler?

If they can’t fix it today, should I compensate for spoiled food?

This is a higher end rental $2800/month.  

Thanks!

Debby