Property management questionable repair

[Peter Shannon]

We just bought our first property. We hired the property manager that was in place. I just got a bill for installing a lock box and setting the code, but the lockbox was there when we bought the property and the code is the same. I had the previous code when I was giving it to companies for inspections. Is this normal practice? I wanted to see if it is normal before I accuse them of unnecessary charges. The management company has an on staff handyman. Thanks for your help!

[Tammy Mason]

@Peter Shannon Well, the bottom line is that you don't know if you got ripped off and you likely never will. My suggestion, ask the service person to send you a photo before starting a repair. Also, a copy of the invoice for any materials they used.