Maintenance Communication – How can it be improved?

[Madison Guran]

Hi there! As we all know, maintenance can be a big struggle for landlords and property managers. In fact, it's usually the one topic that can relay the most negative reviews due to a lack of communication and wait times.

1) How have you improved your communication regarding maintenance coordination? Did it work? How did you approve upon it?

2) What are the #1 thing tenants complain about regarding maintenance? How did you fix it? How ARE you TRYING to fix it?

3) What are other aspects your maintenance team gets caught up in? How do you think it can be improved?

I believe we all have something to learn from everyone. Use this forum to bounce ideas off one another and hopefully get your own mind thinking on ways you can improve.