Can we use an alias or psuedo name to communicate with tenants?

[Felix Stone]

Hi - We are 3 partners who are buying rentals in LLCs and we also started a property management company(PMC) to self manage these properties. The PMC communicates with tenants, collect rents so on so forth. 

For privacy sake, two of the partners do not want to communicate with tenants with their name and they have been using my name in emails(we use a common email) and on the phone as the rep of the PMC.

Recently read about Fair housing laws and do not feel comfortable them using my name anymore.

Can we create an alias profile like Brandon from PMC, while communicating with tenants on emails and rental messaging apps? 

Or it is not legal to do so. I see many startups using pseudo name in their customer service. 

[Patricia Steiner]

Feel a tad abandoned by those two partners?  You should - and don't let anyone else use your name.  An alias?  People with nothing to hide, hide nothing.  And, you're making this harder than it needs to be.  Consider instructing tenants to email a generic site like "Tenant Portal" or "My Landlord" and/or text a number specifically used for this purpose alone.  

Your LLC should be the name on the lease referencing the "landlord" - so you can also use that entity for tenant contact. Bottom line: if someone wants to find out who you are, they will. Keep it all generically purpose focused and follow Fair Housing to the nth degree.

Hope this helps...