Self-managing out-of-state properties

[Courtney M.]

I currently have a PM on out-of-state properties but I'm unhappy with the lack of communication and repairs being made without notice and finding out when I get my monthly transfer.

I only have 2 properties so I feel it's something I can handle so long as I find a few decent handyman contacts. 

Is there any PM software which not only allows tenants to pay rent, but report property issues? I suppose I could also have them call me; it might be overkill with 2 properties.

Thanks!