Apartments.com help needed

[Kaybreh Mathis]

Hello! I’m hoping someone here has done this before and can help me figure it out. I’m using Apartments.com to collect rent. I have an inherited tenant who pays weekly because he gets paid weekly. I’m trying to configure the account. It looks like they will accept partial rent payments, which is what I need for him. But the website is configured for monthly payments. I’m not sure what to put in for his due date because he just pays 1/4 of his rent every Friday. I don’t want it to charge him a late fee either. I set it up (I thought) for the first of the month to allow him to make a payment today but would keep every payment split into months. However, the website is showing that he doesn’t owe anything yet. Does anyone else have a weekly-pay tenant who’s figured out how to set this account up properly? I would appreciate any advice!