Questions I have with changing property management companies

[Ken Miller]

Good morning, I am new to being a landlord and am going through my first property management company change. I am not exactly sure how it all works and if anyone can help shed some guidance that would be great!  At this point I have submitted my termination request to my current management company and am waiting for their response. It has now been over two weeks since I sent I my notice to them and I haven't been contacted by them on next steps about getting the keys and things for the new management company.  I am wondering if this is normal or if I should be concerned and some possible next steps I can do to keep things moving along