Tenant Chargeback all the Rents from my PM now what ?

[Michael Thach]

Hi everyone, 

I need your help. I have a property in Dallas and we let a property manager manage the property. 

2-3 Months ago the property manager found a tenant, did a backround check and told us she is ok. 

First month were already a late pay but did paid at the end. 

Now after 2-3 Months I get a phonecall from my property manager saying " The tenant has made a chargeback and got over $4000 in rent out of the property management account. " The property management also say that we have to pay them back the + $4000 since they got the charged back. 

What should I do ? How should I react in this situation ? I am worried about my property and the eviction and paying the +$4000 to my PM.

Thank you so much

Michael