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Updated almost 3 years ago on . Most recent reply

User Stats

12
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2
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Christopher Gable
  • Real Estate Agent
  • Toms River, NJ
2
Votes |
12
Posts

Rental Property Software

Christopher Gable
  • Real Estate Agent
  • Toms River, NJ
Posted

Been using Tenantcloud for a couple years now with two units. I'm about to go to five units and not exactly thrilled with the ease of use with tenant cloud. Seems very very blocky and not user friendly, at all. Feels like DOS compared to a modern day smartphone.

Any recommendations? Better than TenantCloud? Anyone using TenantCloud then move onto something else?

Ability to track short term and long term rentals BOTH would be an advantage.

Most Popular Reply

User Stats

28
Posts
17
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Tim Little
  • Rental Property Investor
  • Tampa, FL
17
Votes |
28
Posts
Tim Little
  • Rental Property Investor
  • Tampa, FL
Replied

@Christopher Gable, I'm currently using Buildium to manage my triplex. The website and tools are very intuitive for me and the tenants. Each tenant gets a tenant portal that I can load documents into and see anytime I need to, and you also get a public-facing page for things like applications. I can text and send emails to one or all of the tenants through the platform and they can respond and submit service requests. I can basically do anything I need to do plus some stuff I haven't had a need to do yet. 

The bad side? Well, it's a little pricey. I justified by comparing the 10% I would be handing to a property manager for disappointing service. It also provides me the opportunity to scale since it supports up to 75 units before you have to pay more. BP Pros also get a discount, so that helped. To me, it was worth trying out for a year and then deciding if I would keep it from there. I like all the functionality, but my wife would like to cut what is a significant cost. Ironically, she was checking out Tenant Cloud and trying to sell me on it. It looks like I have some research to do, lol.

- Tim

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