Kansas City Property Management

[Alexandra Sales]

Hi BP! 

Currently about to close on a rental property and searching for a property manager in KC (we are long-distance investors). I have searched through previous BP posts on highly recommended property management companies. Of those recommended, I interviewed multiple on the phone and feel good about a few of them; however, when I searched their company online the reviews are not great. The company I felt very confident about from the phone interview actually has more bad reviews on yelp and google than good. Any advice or suggestions? This will be our FIRST rental property, so we're hoping to find a great PM (as everyone is), so we aren't scared to invest more long-distance.

Thanks for your input!   

[Ryan Fox]

@Alexandra Hughes Pailet- The online reviews can be misleading.  For instance, I know of one PM company in the KC area that has a non-disparagement clause in its lease agreements with tenants and in its management agreements with owners.  The result is that there are only positive online reviews of this company.  How can you get reliable feedback??

Usually what you see in the online reviews is the bad reviews by tenants.  This is to be expected, as there will always be a tenant here and there who complains about being evicted, having to pay for damage they caused, ect.  I would be more concerned about poor reviews by owners.

I can send you referrals for PM companies if you are still looking - shoot me a PM.