Property management responsibilities?

[Ashley Geiser]

Recently purchased a multifamily home. I paid an excessive onboarding fee and pay 10 percent to my PM company. Received an email stating I need to send a tenant that moved out 20 or so days ago their security deposit and an itemized list of any deductions.

"For the existing tenants you will have to do the SD dispositions and return the money. Any tenants that we place, we will handle the SD dispositions and return of the SD. "

Is this normal and to be expected with an property management company?