Military tenant trashed house

[Mike M.]

My previous tenants moved out and trashed my property. My property manager took all of their deposits and applied it to repairs but they still owe over $1000. She still works at the base as a Reservist and lives in the local area. I’m currently 8 time zones away and my PM is failing me by 1. Having not yet collected said payment (was due in Jan) and, 2. Waiting until this unfortunate pandemic to inform me that there’s nothing they can do about it now.

Any varsity tips on this one? Should I bypass my PM, find out who her supervisor is and Cc him on an email to her? Go to JAG? Let it work itself out after the courts open? Thanks BP!