Property Management Tenant Admin Fees

[James Conaway]

I have a few properties under a management company that charges me, the owner, $65 per door.

They also charge the tenant's a 2.6% admin fee each month, which equates to for example $20 a month on a $750 monthly rental payment. $20 a month, in the example, to process a payment seems high to me.

Is charging tenants an admin fee, which I believe is to cover the costs of accepting and processing their monthly payment, common for property management companies?

Would 2.6% be considered a industry average amount?