How to deal with apartment complex management after a fire

[John Gillis]

My daughter and her boyfriend had to suddenly move out of their apartment because of a fire in the unit directly above them. The fire was quickly extinguished, but the fire sprinklers came on and caused water damage in their apartment. The apt manager told them they would have to leave until they could repair the water damage, and offered to reimburse them $120 per night, for a hotel room for the first 2 nights. That was 6 nights ago, and the manager said they could not pay for the hotel any more than 2 nights. As a result, after the first 2 nights, they have been staying with a friend, at a big inconvenience.

The latest word from the apt manager is that they think their apt will be ready to move back into 2 more days from now.

Shouldn't the apt complex management compensate them for each and every night they are out of their apt ?

Aren't they entitled to some type of "inconvenience fee" ?

Do they need to call a lawyer ?

[John Gillis]

Thanks, Joel and Joe, for your advice.

They were able to move back in and got a credit off next months rent for the days they were out - so everything worked out OK.